Thursday, October 9, 2014

The relationship between Amazon and their third-party sellers

I was impressed last week when my friend sent me a link to buy the bridesmaid dress for her wedding and it directed me to Amazon.com. I’ve bought electronics, books and costumes there, but bridesmaid dress!? I wouldn’t have imagined.
This couldn’t be possible without the third-party merchants who sell their products on Amazon. In those relationships the website earn fixed fees, revenue share fees, per-unit activity fees, or some combination thereof. Therefore, the amount of compensation that Amazon receives sometimes is partially dependent on the volume of the other company’s sales. If he offering is not successful it impacts Amazon negatively.
One of the programs offered to sellers is Fulfilment By Amazon (FBA). With it they can store their products in Amazon’s fulfillment centers, and they pick, pack, ship, and provide customer service for these products. Benefiting from one the best logistics systems in the world sounds like a great deal for sellers! That’s why the number of them who’re using the service grew more than 65% in 2012-2013.
Besides being a source of revenue for Amazon, sellers also increase the company’s risks. It may be subject to product liability claims if people or property are harmed by products they and sellers do not have sufficient protection from such claims. Amazon could also be liable for fraudulent or unlawful activities of sellers. In any case, it’s worth the risk.

Source: Amazon.com, Inc., Annual Report 2013.


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