Friday, November 28, 2014
Learnings from Managing Ecommerce
This is the final required post for the Managing Ecommerce course. However, I liked
writing a blog so I’ll continue. I don’t consider myself tech savvy or having that natural
tendency to keep up-to-date with technology, but I’m conscious of its increasingly huge
importance and that was the main reason for taking this course.
Doing research for this blog, allowed me to catch up on current trends such as Apple
Pay, Shopify and Alibaba, and share it with that anonymous audience of 179 people
that Internet allowed me to reach. After all, technology is not something you learn
once; you need the curiosity to keep learning by yourself as it evolves. I
developed that curiosity attending the classes and writing these posts.
Even though as future managers and entrepreneurs we will probably rely on experts to
take care of the IT aspect of the business, it is extremely necessary to know the tools
that are available and the basic functioning of them. This allows you–at the very
least—to know what questions to ask. (I’ll put in italics some of the most important
concepts I learned and if you’re still not familiar with them, you should definitely
Google).
Knowing the basics behind the “magic” of the Internet (client-server model, HTTP,
TCP/IP, gateways); the use of some IT business tools (CRM, ERP, Open source
software, Cloud computing, BI); and how to protect yourself against the risks involved
with the dependence on technology (firewalls, BCP and DRP), gave me the high-level
understanding on how to take better decisions about which tool to use.
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